Privacy policy
- Overview
- At diamond design, we care about your privacy and take special
efforts to maintain your trust. We offer the diamond design network of web sites
which allows you to interact with diamond design representatives, clients and
other users; this document describes our privacy policies and practices so you
will feel more comfortable and confident in using our services. You should
carefully read this Privacy Statement (the "Policy"). If you have any questions
about this Policy, please feel free to Contact Us.
This Policy applies only to information collected on the diamond design network
of web sites. It does not speak about our practices for information collected
elsewhere or the practices of any third parties, including those who operate
sites on our behalf and that display our branding.
- General
- We do not sell or rent your personally identifiable information
for marketing purposes. Our goal is to act with respectable and professional
conduct with respect to your privacy. We feel that trust is critically important
to your use of our sites and we know that in order to achieve this goal, we must
ensure that all customers and users are totally confident that their information
is secure and private. Our primary goal in collecting personal information from
you is to provide you with a smooth, efficient and customized experience while
using our sites. This allows us to provide services and features that most
likely meet your needs, and to customize our service to make you experience
easier and quicker. With features such as previous order retrieval, saved orders
and addresses are all made possible through our process of collecting
information from our users. Our site has been optimized for usability with
registered users. Those who are not registered will still have access to a large
portion of the features. Please note however, that we may still collect
information from non-registered users.
Children are not eligible to use
our services and we ask that minors (under the age of 18) do not submit any
personal information to us. If you are a minor, you can use this service only in
conjunction with your parents or guardians. We are not responsible for minors
who use their parents credit card.
- About diamond design Cookies
- Cookies are small bits of information that
are stored on your hard drive. A session cookie is only stored on your hard
drive while you are actually visiting our sites, whereas a permanent cookie is
stored permanently unless you delete it from your cookie file on your hard
drive. Cookies are extensively used by web sites as a convenient way to store
information it knows about you. If you have not registered, cookies enable us to
customize your shopping and browsing experience and help enable order retrieval,
saved orders and certain customer support. Most browsers allow you to configure
your preferences to notify you when cookies are being placed on your hard drive
or to reject all cookies. If you disable the diamond design cookies you will
still be able to enjoy most of our sites features but some aspects will not be
enabled.
- About IP Addresses
- An IP address is a number that is
automatically assigned to your computer when you use the Internet. In some cases
your IP address stays the same from browser session to browser session; but if
you use a consumer Internet access provider such as AOL or Comcast, your IP
address probably varies each session-thus making it difficult for us to use your
IP address (by itself) to determine who you are. When you visit the diamond
design network, our servers log your IP address, which is used for, among other
things, systems administration and aggregated usage reports.
- Information We Collect
- Registration Information, Cookies and IP Addresses,
Purchases and other activities. If you buy products or take part in other
activities on our network, we automatically store that information regarding the
transaction or activity.
- Referred Information
- If you were referred
to our Site from another web site, that web site may send us information that
you provided to them. We will collect, use and protect that information they
provide to us, just as if you provided it to us. Affiliates will be able to see
that a purchase was made after linking from their site but they will not be able
to see who or what was purchased.
- Our Use of Your Information
- We
primarily use your information to facilitate our services. The main purpose is
to facilitate sales transactions and the shipping process. We will use your
contact information to send you notices regarding your activity on our site and
perhaps sales notifications or other special offers. If you elected to be put on
the diamond design Newsletter mailing list then you will receive that content as
well.
- Future Services
- We also use your information to improve our
marketing and promotional efforts, to statistically analyze site usage, to
improve our content and product offerings, and to customize our sites' content,
layout and services. We do not sell or give out any of your information to
any 3rd parties however in the event of an investigation, or if we have
suspicion of fraud or other illegal activities we may provide your information
to the proper authorities.
- Security of Your Information
- We make every
effort and follow industry standard practices to safeguard the confidentiality
of each user's personal information. All credit card information you submit is
encrypted through our secure server software (SSL). When you conduct a
transaction on our site or when you log into your account, we encrypt all of
your credit card information and store that information in our secure data
center. All of the credit card data is automatically deleted 30 days after your
transaction for your own protection. All transactions are conducted through our
secure servers, which are protected behind state-of-the-art firewalls. However,
"absolute, 100%" security does not exist on the Internet and therefore you
should not expect that your information will never be disclosed.
- Email and Mailing Lists
- We provide you with a few tools to contact friends to refer
an item or refer our site. If you use these tools, your name will be included in
the email. We do not store in an easily-retrievable way, the email addresses of
the people you are communicating with. You may not use these features to send
unsolicited email or to send material that would otherwise violate this Policy.
Without limiting the foregoing, you may not use these features to send email to
any person whom you feel would not like to receive such messages. In any event,
you should not assume that emails sent through these features are private.
You may also not register anyone for the diamond design Newsletter mailing list
who has not given you prior permission or who you feel would no longer wish to
receive those messages.
- Limitations
- While it is our mission to run
our service perfectly to ensure your satisfaction, technology is never perfect.
We may make inadvertent uses and disclosures of your information in ways not
described in this Policy. For example, if the software has a crash or a virus,
your personal information could be displayed on the site even though you have
configured your preferences otherwise. We may also make ad hoc uses of your
information in ways we have not contemplated here. We will do our best to work
with you if these types of situations arise, but your sole remedy in these cases
is to have us try to fix the problem as soon as we possibly can.
- Control of Your Password
- Except as specifically permitted by this Section, you may
not disclose your password to any third parties nor share it with any third
parties. If you lose control of your password, you may lose substantial control
over your personally identifiable information and may be subject to legally
binding actions taken on your behalf. Therefore, if your password has been
compromised for any reason, you should immediately change your password AND
notify an diamond design representative.
diamond design will in no event be held liable to any user or customer of the
diamond design network of sites for any damages or breach of this privacy
policy. We will use our best efforts to maintain this policy but it is not to be
taken in any way as a guarantee and users must understand that hacker attacks,
viruses, natural disasters and other computer problems may cause a loss of your
information which is beyond our control.
- Privacy Contact
- If you have any
questions about this Privacy Policy, the practices of this site, or your
dealings with this site, please diamond design by sending a letter to:
Attn: Privacy Compliance Officer
diamond design, LLC
6270 County Rd. 107
Proctorville, OH 45669 USA
sales@diamondhomedesign.com
- Changes to this Privacy Policy
- diamond
design may amend this policy from time to time. If we make any substantial
changes in the way we use your personal information we will notify you by
posting a prominent announcement on our pages.
